1. Overview
ClassNest helps teachers run live, interactive classes. This Privacy Policy explains what information we collect, how we use it, and the choices teachers, students and schools have. We collect only what we need to run a great classroom — and we never sell personal data.
2. Information we collect
Depending on how you use ClassNest, we may process:
- Account details — name, email, the workspaces you belong to and your role in each, and a profile photo if your Google account provides one.
- Classroom content — boards, files, chat and direct messages, poll and quiz responses, attendance, and recordings when a host turns recording on.
- Sign-in and security data — the browser and IP address of each signed-in session (you can see and sign out these sessions in Settings) and a log of security events such as sign-ins and password changes.
3. How we use information
We use information to provide and secure the Service, deliver live sessions, keep class history and attendance, provide support, and send essential account messages such as sign-in links. Notification emails are optional and you can turn them off in Settings.
4. Student privacy
Student data belongs to the student and their school. We process it only on the school’s or teacher’s instructions, never use it for advertising, and never build profiles of students for non-educational purposes. ClassNest is designed to support compliance with FERPA, COPPA and GDPR.
6. Security & compliance
Connections to ClassNest are encrypted with HTTPS. Passwords are stored only as salted argon2id hashes, sign-in cookies cannot be read by page scripts, repeated failed sign-ins are slowed down and temporarily locked, and access to production systems is limited.
7. Retention & deletion
We keep classroom content for as long as the teacher or school keeps it in their workspace. Recordings are deleted automatically when their retention period ends. When you delete your account, your name, email and sign-in sessions are removed; records of classes you took part in stay with those classes without your personal details.
8. Your choices & rights
You can correct your profile, download a copy of your data, sign out other devices and delete your account from Settings, or ask us by email. Students and parents should contact their school first; we will help the school respond to any request.
9. Waitlist and messages
When you join the waitlist or send us a message on our website, we keep your name, email, school, your role and your message. We use them only to reply and to contact you about ClassNest, and we never share them for advertising. Ask us at any time and we delete them.
10. Contact us
Questions about this policy or a data request? Email privacy@classnest.co or support@classnest.co and our team will respond within 5 business days.
Questions about this policy?
Email support@classnest.co and a real person on our team will get back to you within one business day.